{"id":930845,"date":"2026-11-05T11:32:11","date_gmt":"2026-11-05T16:32:11","guid":{"rendered":"https:\/\/segic.ca\/?p=930845"},"modified":"2026-11-05T11:32:13","modified_gmt":"2026-11-05T16:32:13","slug":"flexible-benefits-generations","status":"publish","type":"post","link":"https:\/\/segic.ca\/en\/flexible-benefits-generations\/","title":{"rendered":"Your group benefits program was designed for an employee who doesn\u2019t exist"},"content":{"rendered":"<div class=\"segic-article\">\n<p class=\"sa-intro\">Four generations work side by side, with needs that can be very different. A one-size-fits-all program, designed for an average employee, does not necessarily meet everyone\u2019s expectations. Here is what Canadian data reveals, and how to offer flexible benefits without weakening essential coverage.<\/p>\n<p>Six in ten plan members, among respondents who were offered the choice, would have preferred an extra $10,000 a year rather than keep their group benefits program. The 2025 Benefits Canada survey shows record interest in this cash option.<\/p>\n<p>This result does not mean coverage has lost its value. Rather, it raises questions about the financial pressure employees face, how well they understand their program and how relevant the benefits offered really are.<\/p>\n<h2>One program, opposite needs<\/h2>\n<figure class=\"sa-info\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/11\/two-generations-same-plan-different-needs.webp\" alt=\"An older employee and a younger colleague talking: same program, different needs\" width=\"1200\" height=\"675\" loading=\"lazy\"><\/figure>\n<p>Consider two fictional employees at the same company.<\/p>\n<p>Camille is 27. She is paying off her student loans, saving for a first home and going through periods of anxiety. She is not alone: 47% of 18- to 34-year-olds say saving for a major purchase is a source of stress (FP Canada, 2026). She wants quick access to a psychologist, a wellness account and financial advice.<\/p>\n<p>Michel is 58. He is caring for his ill mother, lives with a chronic condition and is preparing for retirement. He needs adequate coverage for his medications, protection in case of disability and support in his role as a caregiver.<\/p>\n<p>They have the same employer and the same program, but their priorities differ significantly. The data illustrates this gap. The Mental Health Index score of 20- to 29-year-olds is 54.4 out of 100, compared with 71.4 among 60- to 69-year-olds. Workers under 40 are nearly twice as likely as those over 50 to want better mental health support. Meanwhile, about a third of 55- to 64-year-olds care for an adult who needs help, compared with 11% of 25- to 34-year-olds.<\/p>\n<div class=\"sa-tuiles\">\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">17<span> points<\/span><\/div>\n<p>gap in the Mental Health Index between 20- to 29-year-olds and 60- to 69-year-olds<\/p>\n<\/div>\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">2<span>x<\/span><\/div>\n<p>nearly 2x more likely to want better mental health support before age 40<\/p>\n<\/div>\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">1<span> in 3<\/span><\/div>\n<p>people aged 55 to 64 care for an adult who needs help<\/p>\n<\/div>\n<\/div>\n<p class=\"sa-note-source\"><em>Sources: TELUS Health, Mental Health Index, Q1 2026; Statistics Canada, Canadian Social Survey, 2022<\/em><\/p>\n<h2>The real goal: your employees\u2019 health<\/h2>\n<p>A group benefits program is not an end in itself. It helps support employee well-being across several dimensions: physical, mental and financial.<\/p>\n<figure class=\"sa-info\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/11\/employee-overall-health-wellbeing.webp\" alt=\"A calm employee surrounded by wellness habits: exercise, sleep, nutrition, reading\" width=\"1200\" height=\"675\" loading=\"lazy\"><\/figure>\n<p>These dimensions are connected. Money remains the top source of stress for 43% of Canadians, well ahead of health (21%) (FP Canada, 2026). According to TELUS Health, 32% of workers have no emergency savings. Their Mental Health Index score is 49.6, compared with 69.6 among those who do.<\/p>\n<p>This is a potential blind spot. A program that reimburses psychological care but ignores financial difficulties risks overlooking an important driver of well-being. Prevention, wellness and financial education are not mere add-ons: they can help act upstream and reduce certain sources of stress.<\/p>\n<div class=\"sa-tuiles\">\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">43<span>%<\/span><\/div>\n<p>of Canadians name money as their main source of stress<\/p>\n<\/div>\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">32<span>%<\/span><\/div>\n<p>of workers have no emergency savings<\/p>\n<\/div>\n<div class=\"sa-tuile\">\n<div class=\"sa-chiffre\">20<span> points<\/span><\/div>\n<p>gap in the Mental Health Index depending on whether workers have emergency savings<\/p>\n<\/div>\n<\/div>\n<p class=\"sa-note-source\"><em>Sources: FP Canada, Financial Stress Index 2026; TELUS Health, Mental Health Index, Q1 2026<\/em><\/p>\n<h2>Essential coverage remains the foundation of the program<\/h2>\n<p>Offering more flexibility does not mean reducing core coverage. In the event of serious illness, an accident or a prolonged absence from work, prescription drug, disability and life insurance each help protect the financial security of employees and their families.<\/p>\n<p>This need is far from marginal. Among participants in the 2024 Benefits Canada survey, 58% were living with at least one chronic condition. In 2024, Canadian life and health insurers paid out $53.3 billion in health benefits across all types of coverage (CLHIA, 2025).<\/p>\n<p>Prevention helps reduce certain risks; insurance softens their financial impact when they materialize. A modern program must reconcile both.<\/p>\n<h2>Flexible benefits: a common foundation, personal choices<\/h2>\n<p>The answer is neither the status quo nor a fully \u00e0 la carte program. It rests on two complementary components:<\/p>\n<ul>\n<li>a foundation of shared coverage against the main risks;<\/li>\n<li>room for choice, with a <a href=\"https:\/\/segic.ca\/en\/benefits-marketplace\/health-and-wellness-accounts\/\">health or wellness account<\/a> and complementary or optional benefits, some of which can be adjusted to life stages, according to the program\u2019s rules.<\/li>\n<\/ul>\n<p>Democratizing flexibility means making these options available to organizations of all sizes, not just large companies that can afford to design custom programs.<\/p>\n<p>Retention is also at stake. Among workers considering leaving their job, 14% cite better benefits as the main reason, a motivation more common among those under 40. In addition, 17% of workers would like their coverage to extend to family members who have no group benefits, such as a parent or an adult child (TELUS Health, Q1 2026). For caregivers and multigenerational families, this issue is very real.<\/p>\n<figure class=\"sa-info\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/11\/flexible-benefits-common-foundation-choices.webp\" alt=\"An employee surrounded by flexible benefits: health, dental, savings, family\" width=\"1200\" height=\"675\" loading=\"lazy\"><\/figure>\n<h2>How Segic approaches this issue<\/h2>\n<p>At Segic, we see the program as a set of coverage and services to coordinate. The Segic Platform brings together insurance coverage, health and wellness accounts and the <a href=\"https:\/\/segic.ca\/en\/benefits-marketplace\/benefits-catalogue\/\">Benefits Marketplace<\/a>, which brings together several providers. Each employee can view their program from a <a href=\"https:\/\/segic.ca\/en\/group-benefits-friction\/\">single point of entry<\/a> and make certain choices as their life changes, according to the terms of their program. The broker or advisor supports the employer in designing the program. Segic makes the program easier to administer and evolve, without requiring the employer to deal with each provider separately.<\/p>\n<div class=\"sa-icones sa-trois\">\n<div class=\"sa-icone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/07\/Plateforme-Segic.webp\" alt=\"Segic Platform\" width=\"58\" height=\"58\" loading=\"lazy\"><\/p>\n<h3>Segic Platform<\/h3>\n<p>One environment for your benefits, your data and your providers.<\/p>\n<p><a class=\"sa-lien\" href=\"https:\/\/segic.ca\/en\/solutions\/segic-platform\/\">Learn more<\/a><\/div>\n<div class=\"sa-icone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/06\/sante-mieux-etre.webp\" alt=\"Health and wellness accounts\" width=\"58\" height=\"58\" loading=\"lazy\"><\/p>\n<h3>Health and wellness accounts<\/h3>\n<p>Flexible accounts for everyday health and wellness.<\/p>\n<p><a class=\"sa-lien\" href=\"https:\/\/segic.ca\/en\/benefits-marketplace\/health-and-wellness-accounts\/\">Learn more<\/a><\/div>\n<div class=\"sa-icone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/06\/logo_marketplace.webp\" alt=\"Benefits Marketplace\" width=\"58\" height=\"58\" loading=\"lazy\"><\/p>\n<h3>Benefits Marketplace<\/h3>\n<p>Insurance, wellness, prevention, financial health and voluntary benefits.<\/p>\n<p><a class=\"sa-lien\" href=\"https:\/\/segic.ca\/en\/benefits-marketplace\/\">Learn more<\/a><\/div>\n<\/div>\n<h2>In conclusion: one program, many lives<\/h2>\n<figure class=\"sa-info\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/segic.ca\/wp-content\/uploads\/2026\/11\/one-plan-many-lives-flexible-benefits.webp\" alt=\"Five colleagues of different ages and backgrounds under one umbrella: one program, many lives\" width=\"1200\" height=\"675\" loading=\"lazy\"><\/figure>\n<p>Camille and Michel do not need identical benefits. They need a foundation of shared coverage and choices that reflect their reality.<\/p>\n<p>Before your next renewal, ask yourself one question: to what extent does your program reflect your employees\u2019 real needs?<\/p>\n<div class=\"sa-cta\">\n<h2>Evolve your program for every generation<\/h2>\n<p>Talk to your <a href=\"https:\/\/segic.ca\/en\/who-its-for\/brokers-and-partners\/\">broker or advisor<\/a>, or discover how the Segic Platform simplifies the administration of flexible group benefits.<\/p>\n<p><a class=\"sa-pilule\" href=\"https:\/\/segic.ca\/en\/schedule-a-meeting\/\">Schedule a personalized demo<\/a><\/div>\n<h2>Frequently asked questions<\/h2>\n<ol class=\"sa-diag\">\n<li><strong>What is a flexible benefits program?<\/strong><br \/>It is a program that combines shared coverage with room for individual choice, for example through a health account, a wellness account or optional benefits. Employees can choose certain benefits based on their situation, within the limits and at the times set by the program.<\/li>\n<li><strong>Does flexibility weaken protection in case of serious illness?<\/strong><br \/>No, as long as the program is well designed. It keeps core coverage against major risks, including, depending on the coverage selected, prescription drug, disability and life insurance. Flexibility complements this foundation rather than replacing it.<\/li>\n<li><strong>Can a small or medium-sized business offer a flexible program?<\/strong><br \/>Yes. Health or wellness accounts and optional benefits can offer more choice without imposing complex administration. The broker or advisor can help the employer determine the right formula and coverage.<\/li>\n<\/ol>\n<div class=\"sa-sources\">\n<h2>Sources<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.benefitscanada.com\/benefits\/health-benefits\/plan-members-more-likely-to-choose-extra-cash-over-benefits-plan-2025-bchs\/\" rel=\"noopener\" target=\"_blank\">Benefits Canada \u2014 Benefits Canada Healthcare Survey 2025 (1,000 plan members), 2025<\/a><\/li>\n<li><a href=\"https:\/\/go.telushealth.com\/hubfs\/MHI%202026\/Q1%202026\/Canada%20MHI%20Q1_2026.pdf\" rel=\"noopener\" target=\"_blank\">TELUS Health \u2014 Mental Health Index, Canada, Q1 2026 (3,000 respondents, February\u2013March 2026)<\/a><\/li>\n<li><a href=\"https:\/\/www150.statcan.gc.ca\/n1\/pub\/11-627-m\/11-627-m2023004-eng.htm\" rel=\"noopener\" target=\"_blank\">Statistics Canada \u2014 Caregiving in Canada, Canadian Social Survey, 2022<\/a><\/li>\n<li><a href=\"https:\/\/www.benefitsandpensionsmonitor.com\/news\/industry-news\/money-tops-the-stress-list-for-canadians-yet-again\/393207\" rel=\"noopener\" target=\"_blank\">FP Canada \u2014 Financial Stress Index 2026 (Leger, 2,002 respondents), March 2026<\/a><\/li>\n<li><a href=\"https:\/\/www.medaviebc.ca\/en\/insights\/posts\/2024-benefits-survey\" rel=\"noopener\" target=\"_blank\">Benefits Canada \u2014 Benefits Canada Healthcare Survey 2024 (Medavie Blue Cross summary)<\/a><\/li>\n<li><a href=\"https:\/\/www.clhia.ca\/media-and-publications\/news-releases\/2025\/Claims-in-Canada-rising-143-billion-paid-to-help-keep-Canadians-healthy-and-financially-secure\" rel=\"noopener\" target=\"_blank\">CLHIA \u2014 Benefits paid in 2024 (2025 edition), 2025<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Four generations work side by side, with needs that can be very different. A one-size-fits-all program, designed for an average employee, does not necessarily meet everyone\u2019s expectations. Here is what Canadian data reveals, and how to offer flexible benefits without weakening essential coverage.<\/p>\n","protected":false},"author":3,"featured_media":930835,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[94],"tags":[],"class_list":["post-930845","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-segic-blogs-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/posts\/930845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/comments?post=930845"}],"version-history":[{"count":2,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/posts\/930845\/revisions"}],"predecessor-version":[{"id":930846,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/posts\/930845\/revisions\/930846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/media\/930835"}],"wp:attachment":[{"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/media?parent=930845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/categories?post=930845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/segic.ca\/en\/wp-json\/wp\/v2\/tags?post=930845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}