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Rethinking Group Benefits: Moving Beyond Traditional Guidelines

 

In a world where employer and employee expectations have drastically evolved, the traditional group benefits approach — based on fixed coverage, single insurers, and rigid administration — is becoming outdated. While legacy principles from traditional insurers still serve a purpose in some cases, they struggle to meet the demands of a fast-changing market marked by workforce mobility, diverse needs, and the demand for a modern user experience.

At Segic, we believe it’s time to embrace a more agile, human-centric, and value-driven vision. This shift relies on three strategic pillars: the TPA-TPP model, a smart Benefits Marketplace, and a modern, open and integrated platform.

 

The TPA-TPP Model: Putting the Advisor Back at the Heart of the Strategy

In the traditional model, advisors are often reduced to intermediaries between insurers and clients. With a well-structured Third-Party Administrator (TPA) or Third-Party Payer (TPP) model, the advisor’s role evolves into that of a true benefits strategy manager, working hand-in-hand with the client.

This model allows advisors to:

  • Centralize and independently manage all insurance products and complementary services.
  • Freely select providers (insurers, virtual care, EAPs, telemedicine, financial programs, etc.) based on actual group needs.
  • Optimize cost structures while increasing perceived value for employees.

In other words, it’s a shift from a locked-in model to a modular and tailor-made approach.

 

The Segic Benefits Marketplace: Personalization at Scale

The power of a Marketplace lies in its ability to offer employees choices that reflect who they are. In today’s reality — young parents, seasoned professionals, newcomers, or atypical profiles — one-size-fits-all solutions hinder engagement.

With Segic’s integrated Benefits Marketplace, employers can:

  • Offer voluntary benefits (life, critical illness, optional LTD, etc.) at group rates, without raising employer costs.
  • Provide value-added services (mental health support, financial coaching, dental care, teleconsultation, and more) in an à la carte model.
  • Drive engagement through a seamless and personalized user experience, including smart Onboarding, interactive tiles, and centralized billing.

A true win-win-win approach: employees choose, employers retain, advisors stand out.

 

The Segic Platform: A Technological Foundation Built for Strategy

This transformation is only possible with a robust, secure, and interoperable platform. Segic is not just an admin tool — it’s a complete ecosystem designed to support long-term group benefits strategies.

Key differentiators include:

Easy integration

with existing insurers, service providers, and HR systems.

Automated premium management,

centralized billing, and real-time payment tracking.

Data analytics

to monitor employee preferences, detect trends, and refine the offer.

Advanced Onboarding

with profile-based segmentation, personalized benefits, and individual benefits access.

 

The platform becomes a strategic management tool — for employers and advisors alike.

 

A New Era for Group Benefits

It’s no longer just about “risk coverage.” It’s about building a flexible, integrated, and meaningful ecosystem of benefits that aligns with corporate culture and employee aspirations.

The Segic model — in synergy with advisors — offers a concrete response to modern challenges: attraction, retention, efficiency, and differentiation.

Group benefits are entering a new era. Will you be among those shaping it?

 

I’d like to propose a quick 30-minute meeting to introduce the platform, the available products, and how it can align with your current approach.

Click the button below to pick a time that works best for you.

Looking forward to connecting soon!

Danny Boulanger
President & CEO

514 880-7704

dboulanger@segic.ca

 

 

 

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